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Creating re-engagement surveys for win-backs

ChatGPT can be a valuable tool in creating re-engagement surveys for win-backs. As a large language model trained by OpenAI, ChatGPT has the ability to generate high-quality survey questions based on a variety of inputs, including your brand's messaging and previous customer feedback. By providing ChatGPT with specific prompts and details about your target audience, you can quickly generate personalized survey questions that are designed to re-engage inactive customers and win them back to your brand. To get the most out of ChatGPT, it's important to provide clear and concise prompts, use specific language that aligns with your brand's tone and voice, and review the generated questions carefully to ensure they are relevant and actionable.

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Prompts

Copy a prompt, replace placeholders with relevant text, and paste it at Quel Chat in the right, bottom corner for an efficient and streamlined experience.

Prompt #1

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In an effort to improve and provide a superior experience, we kindly request you to elaborate on the specific reasons that led to your decision of discontinuing the use of our [product/service] from [company]. Please provide a detailed explanation focusing on factors such as the product's functionality, customer service experience, pricing, or any other elements that may have influenced your choice. Additionally, we would appreciate if you could suggest any improvements or changes that you believe would have retained your patronage. Your valuable feedback is instrumental in our continuous journey towards betterment.

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Prompt #2

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How likely are you to consider using [company] again in the future?

Prompt #3

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What improvements could we make to our [product/service] to encourage you to use it again?

Prompt #4

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How often did you use [company's product/service] when you were a customer?

Prompt #5

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Tips

Follow these guidelines to maximize your experience and unlock the full potential of your conversations with Quel Chat.

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Update the model with new data: If you are asking about a specific company or industry, make sure to provide the model with the most up-to-date information available. This will help ensure that the results are as accurate as possible.
Compare with yourself:** Compare your own company with your competitors and try to identify the areas where you are lacking or where your competitors are doing better. This will help you develop a plan to improve your own business.-Use external data sources, such as industry reports, market research and competitor websites, to get a complete picture of the competitive landscape.-Be clear about specific areas you want to compare, such as pricing, marketing, customer service or product features.