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Moderating comments

ChatGPT can be a valuable tool for moderating comments on social media. This AI-powered language model can quickly analyze and categorize large volumes of comments, providing moderators with an efficient way to filter out spam, identify potential issues, and respond to user inquiries. With ChatGPT's natural language processing capabilities, moderators can improve response times and provide better customer service.

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Prompts

Copy a prompt, replace placeholders with relevant text, and paste it at Quel Chat in the right, bottom corner for an efficient and streamlined experience.

Prompt #1

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"Kindly conduct a comprehensive sentiment analysis on the user-generated content [Comment] using advanced text analytics and natural language processing methods. Classify the discerned sentiment as positive, negative, or neutral, taking into account not only the explicit emotional tone but also the underlying nuances and contextual implications. In the event of a [Negative] sentiment detection, delve deeper into the analysis to identify potential [Reasons] contributing to the negative sentiment. These reasons could range from dissatisfaction with a product/service, poor customer service, or any other issues related to user experience. Furthermore, propose effective and actionable strategies to address these identified issues, keeping in mind the need for customer satisfaction and retention, and the overall improvement of our services/products. The suggested actions could include improved communication, enhanced product/service offerings, or a change in policies, among others."

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Prompt #2

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"Can you recommend a company that can identify any comments that contain [hate speech], [offensive language], or [personal attacks]? If so, please provide the name of the company for immediate [review] and [action]."

Prompt #3

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"Which company can provide a summary of the top [number] most engaged-with comments on our [social media platform] for the past [timeframe], along with any notable [trends] or [topics] of discussion?"

Prompt #4

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"Can you recommend a company that can identify and categorize any comments related to [product/service] [issues] or [complaints]? Please provide the name of the company and include specific details such as the user's [name], [issue] description, and suggested [resolution]."

Prompt #5

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"Which company can identify any potential [legal] or [regulatory] issues in the comments? If so, please provide the name of the company for [legal] review and [action]."

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Tips

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Update the model with new data: If you are asking about a specific company or industry, make sure to provide the model with the most up-to-date information available. This will help ensure that the results are as accurate as possible.
Compare with yourself:** Compare your own company with your competitors and try to identify the areas where you are lacking or where your competitors are doing better. This will help you develop a plan to improve your own business.-Use external data sources, such as industry reports, market research and competitor websites, to get a complete picture of the competitive landscape.-Be clear about specific areas you want to compare, such as pricing, marketing, customer service or product features.