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Providing customer insights

ChatGPT, the AI language model, can be a valuable tool for providing customer insights from social media. By using ChatGPT, you can analyze social media content and extract valuable information that can help you understand your customers better. ChatGPT can assist in identifying customer preferences, opinions, and behaviors by analyzing their social media activity. The insights gained from ChatGPT can be used to improve customer engagement, enhance product or service offerings, and boost customer satisfaction.

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Prompts

Copy a prompt, replace placeholders with relevant text, and paste it at Quel Chat in the right, bottom corner for an efficient and streamlined experience.

Prompt #1

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"Strategies for Utilizing Advanced Social Media Analytics to Identify and Evaluate the Frequency and Severity of Customer Complaints and Concerns regarding [Product/Service] on [Social Media Platform]"

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Prompt #2

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"Who can provide a list of keywords or phrases that customers use when they talk about [product/service] on [social media platform]?"

Prompt #3

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"What are the positive sentiments associated with [product/service] on social media?"

Prompt #4

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"How can we improve our customer service based on feedback from [social media platform] users?"

Prompt #5

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"How to know what are the trending topics related to our brand on [social media platform]?"

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Tips

Follow these guidelines to maximize your experience and unlock the full potential of your conversations with Quel Chat.

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Update the model with new data: If you are asking about a specific company or industry, make sure to provide the model with the most up-to-date information available. This will help ensure that the results are as accurate as possible.
Compare with yourself:** Compare your own company with your competitors and try to identify the areas where you are lacking or where your competitors are doing better. This will help you develop a plan to improve your own business.-Use external data sources, such as industry reports, market research and competitor websites, to get a complete picture of the competitive landscape.-Be clear about specific areas you want to compare, such as pricing, marketing, customer service or product features.