"In order to provide a comprehensive and tailored technical support solution, I require more granular information about the [specific problem/issue] that the customer is encountering. Could you please elaborate on the exact symptoms of the issue, any error messages displayed, the frequency and duration of the problem, the operating system and version the customer is using, any recent software or hardware changes, as well as any troubleshooting steps already attempted? This will enable me to better pinpoint the problem and devise an effective resolution strategy unique to the customer's situation."

"Based on the customer's initial inquiry, can you suggest any specific [troubleshooting steps/checks] that I can recommend to address the [specific issue/symptoms] they are experiencing?"

"Could you provide any related [articles/resources/documentation] or [commonly asked questions (FAQs)] that I can share with the customer to help resolve their [specific technical] issue?"

"Can you please clarify any [technical jargon/terms/abbreviations] that the customer may not be familiar with, to ensure they fully understand the solution and avoid any confusion?"

"Is there any way to proactively alert customers of [common/known technical issues/errors] or provide automated [solutions/steps/checks] using ChatGPT, to help them avoid or quickly resolve technical issues?"