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Providing technical support

ChatGPT is a powerful tool that can be used to provide technical support. With its ability to understand natural language and its vast knowledge base, ChatGPT can help agents provide quick and accurate solutions to customer problems. Some use cases of ChatGPT for technical support include answering frequently asked questions, troubleshooting common issues, and providing product information. With ChatGPT, you can ensure that your customers receive prompt and efficient technical support.

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Prompts

Copy a prompt, replace placeholders with relevant text, and paste it at Quel Chat in the right, bottom corner for an efficient and streamlined experience.

Prompt #1

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"In order to deliver the most comprehensive and accurate solution, could you furnish me with an in-depth, step-by-step procedural guide, complete with potential troubleshooting strategies, to successfully address and rectify the [specific issue] that our valued customer is currently facing? Please also include any relevant technical specifications, dependencies, and potential risks associated with the process. Additionally, kindly provide any context or precedents regarding similar issues we've encountered previously and how they were effectively managed."

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Prompt #2

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"The customer is having trouble with [insert product or feature]. Can you help me diagnose the issue and provide them with a solution?"

Prompt #3

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"The customer is reporting [insert problem or issue]. Can you help me determine if this is a known issue and if there is a fix or workaround available?"

Prompt #4

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"The customer is asking a question about [insert product or feature] that I'm not sure how to answer. Can you provide me with the correct response?"

Prompt #5

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"I need to provide the customer with troubleshooting steps for [insert specific problem]. Can you help me create a step-by-step guide for the customer?"

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Tips

Follow these guidelines to maximize your experience and unlock the full potential of your conversations with Quel Chat.

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Update the model with new data: If you are asking about a specific company or industry, make sure to provide the model with the most up-to-date information available. This will help ensure that the results are as accurate as possible.
Compare with yourself:** Compare your own company with your competitors and try to identify the areas where you are lacking or where your competitors are doing better. This will help you develop a plan to improve your own business.-Use external data sources, such as industry reports, market research and competitor websites, to get a complete picture of the competitive landscape.-Be clear about specific areas you want to compare, such as pricing, marketing, customer service or product features.